How it works
Your journey into The Club begins with a single order.
A fourth room exists for those we personally invite.
Frequently Asked Questions
Explore this section to find comprehensive answers to all your questions about the loyalty program.
You can earn points by participating in various activities such as placing an order, following us on Instagram, or celebrating your birthday. For every order placed, you earn points based on the amount spent. Additionally, you can earn 50 points by following our Instagram account.
Our loyalty program has different VIP tiers such as Member, Resident, Founding Member, and Legacy. Each tier offers unique benefits, including exclusive discounts and free shipping. As you accumulate more points, you can move up to higher tiers and unlock greater rewards.
You can redeem your points for various rewards, such as discount vouchers and free shipping. For example, you can exchange 500 points for a $10 voucher or 2000 points for a $50 voucher. Visit the 'Rewards' section in your loyalty account to view available redemption options.
By following our Instagram account, you can earn 50 points as a reward. This is a one-time reward that you can avail of by following the specified Instagram handle.
Points do not expire as long as you remain an active participant in the loyalty program. Ensure you frequently engage with our program to keep your account active and maintain your points balance.
Yes, in most cases, you can combine your points with other discounts such as order, shipping, and product discounts. However, certain restrictions may apply based on specific promotions.
You can view your points balance and transaction history by logging into your loyalty program account. Navigate to the 'Points History' section to see detailed information on earned and redeemed points.
There is no maximum limit to the number of points you can earn. However, certain activities may have specific earning limits, such as one-time social media follow rewards.
Joining our loyalty program is easy! Simply sign up on our website by clicking the 'Join Program' button. You'll instantly become a member and start earning points on your purchases.
In most cases, rewards are automatically applied to your purchase at checkout. However, if a code is required, it will be provided to you during the redemption process.